If you want a company that respects the past, but has the vision to define your future, hire Silver Lining. They helped us reimagine the Swiss Chalet brand and capture the millennial market through exciting new partnerships. Then, they packaged our value proposition for all key stakeholders so that we could roll out efficiently on a national scale.

By partnering with purpose, we are connecting with our members more often to help them eat better, live healthier, and be more mindful. Thank you Nancy and Alexandra for making this partnership between WW and Swiss Chalet happen!

SL’s Customer Experience Champion program tightened the gap between head office and the individual dealerships, ensuring that brand messaging and service standards remained consistent, and small issues were dealt with promptly before they became larger ones.